FAQ & Contact us

Through our chosen courier service and basic/standard shipping methods to help keep costs down they estimate:

UK and Europe: 3 - 5 business days

Rest of World 6 - 7 business days

during normal times of the year.

Please note: This is under normal conditions, please allow up to 10 working days from shipping for your items to arrive before contacting us to chase further.

We are currently using Royal Mail/Parcel Force as our Domestic and International Shipping Service.

Please be advised that current costs of the shipping are based on the cost of postage and the cost of materials to package your items as safely as we can.

At present we are trying to keep all costs to a minimum for all, by using standard shipping, the tracking/parcel information will unlikely give live tracking to exactly where your product is.

We have added Tracked Shipping options to all locations including the UK, however this is at an additional price to Standard Shipping, reaching the "Free Delivery" threshold will reduce your Tracked Shipping Cost by equal to or higher to the equivalent of the Standard Shipping savings.

We are however currently looking into an integrated Postage & Packing service which in the future may add further delivery options.

Unfortunately due to the extra Tariffs the US has placed on the UK additional changes have been made to our shipping allowances.

Free Delivery on orders will still be offered though we are now required to add TAX on orders due to the Tariffs now in place. We are constantly reviewing this situation and will adapt and align all costs (preferably lower) to yourselves as best we can as and when they change.

We do value your custom and support for the Corrupted Crew Family and apologise for any inconvenience these changes may cause but are necessary to keep costs and prices as low as possible for you all.

Free Standard Shipping will be applied to all orders reaching their respective thresholds, not including the Shipping Costs.

For Example: If you place in your basket £19.99 worth of products for a UK order, your order will not qualify for the free shipping even though the final invoice is for £20.99, this is because the order has not reached the threshold of £20 or more. You would need to add another product to then qualify for the Free Shipping.

The Free Shipping will be automatically updated at the Checkout once all conditions are met.

Unfortunately due to the much higher costs of Tracked Shipping we are unable to offer a completely Free offer with this type of order.

We do however offer a reduction in the Tracked Shipping Costs in line with the Free Shipping Savings. Meet the "Free Standard Delivery" criteria and Select "Tracked Shipping" and you will receive the equivalent reduction in the cost.

For Example: If you make an order of over £20 in the UK and select Tracked Shipping, this would normally add £2.75 to the overall invoice, but we will reduce this by £1 as this is the savings made by the "Free Standard Shipping" option. You will then only pay £1.75 for the Shipping instead. (This is only an example and may not reflect actual costs/savings you receive).

This applies to ALL Domestic, European and International (Including US) orders and their respective offers.

This is automatically calculated and applied at the Checkout.